EPX WebSuite gives merchants the tools needed for handling everything that comes after the transaction, including:
transaction reporting and lookup
automated exports
billing statements
user setup and management
exception processing
online chargeback adjudication
With up to five organizational levels, EPX WebSuite enables merchants to assign varying levels of access to their staff, and the browser-based technology ensures that merchants can access the system in real-time, from any web-connected PC.
In addition to payment processing security, lower payment processing costs, and reduced PCI compliance scope, a main benefit of using EPX for your payment processing is the increased operational efficiency realized from the use of EPX WebSuite. Contact EPX for a WebSuite demo to see this phenomenal tool in action.
Control Where It's Needed Most
Online Reporting and Data Analysis
EPX WebSuite reporting provides a secure, easy-to-use pc based credit card processing reporting interface that enables merchants to organize and share information related to their credit card processing, ACH payment processing, and internet credit card payment processing. From summary reports, to historical analysis, to individual detailed transaction data, EPX electronically stores and guards sensitive transaction information in a painless manner.
One of the key strengths of EPX WebSuite's reporting system lies in its ability to provide summaries for a merchant's entire business from one secure location. Payment reconciliation is now made simple with all deposit information clearly summarized for each division, location, or product—exactly how a merchant needs it. Payment processing related data can be viewed and downloaded instantly via the browser interface and can be downloaded in Adobe PDF, HTML, MS Excel, RTF, Plain Text, and TIFF formats.
Exception and Chargeback Processing
A major feature of EPX WebSuite is the ability to deliver and adjudicate chargebacks online. Chargebacks are a reality for any business and are usually a very paper-intensive, time-consuming part of a merchant's operation.
EPX WebSuite's online chargeback reporting eliminates the paper and instantly matches the chargeback to the original transaction. This tool dramatically reduces the amount of time spent responding to and disputing chargebacks associated with credit card processing. Additionally, EPX team members are merchant advocates throughout the dispute process. EPX experts work directly with merchants to navigate them through the card associations' dispute processes to ensure they receive all of the transaction reversals they are entitled to.
What Others Are Saying
"One feature merchants will really appreciate is the ability to access daily statements (as opposed to being in the dark until the end of the month)."
- TopTenReviews.com
"While chargebacks are a part of online credit card processing, they don’t have to be a pain. You can eliminate the weeks of paperwork by taking care of chargeback adjudication online. Furthermore, the company will back you up and help you deal with rebuttals rather than leaving you to fend for yourself on chargebacks." - TopTenReviews.com
